Social Services Assistant (SSP10P)

Date: Jun 27, 2025

Req ID: 49697

Location:

Heber Springs, West Memphis, W, AR, US, 72543, 723

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $35,610

Position Number: 44071067
County: Cleburne; Crittenden; Cross; Independence; Jackson; Poinsett; Stone; White; Woodruff
Posting End Date: [[postingEndDate]]

NOTE: This position will function as the FOSTER CARE PROGRAM ASSISTANT.

It requires a HS Diploma/GED and a valid Arkansas Driver's License.

This posting is being used for the following counties: Cleburne (Heber Springs 72543); Crittenden (West Memphis 72301); Cross (Wynne 72396); Independence (Batesville 72501); Jackson (Newport 72112); Poinsett (Harrisburg 72432); Stone (Mountain View 72560); White (Searcy 72143); Woodruff (Augusta 72006). You will be able to choose your county when applying.

Special Work Conditions: Teaches and demonstrates living skills to clients, such as budgeting, cooking, menu planning, housekeeping, and childcare. Transports clients and/or family members for medical, dental, educational, and counseling appointments, sometimes in your personal vehicle. Aids clients in locating resources by contacting organizations or agencies for assistance. Assists with developing and monitoring behavior plans, parenting/anger management classes, and maintaining narratives detailing action taken on behalf of the client/family. Participates in training clients in employment skills by providing materials and tools, monitoring work assignments, and providing direct assistance when needed. Attends staff and mandatory training. Schedules, monitors, and documents family visits. Performs clerical duties, such as answering the telephone, routing calls, receiving referrals for clients, typing documents, filing, and handling mail. The Program Assistant must be able to lift to 50 Pounds (i.e., picking up children), have an AR driver’s license, maintain auto insurance, be willing to drive long distances during the day and night hours. Other duties as assigned.

Preferred Qualifications: The formal education of a high school diploma. Knowledge of agency and community resources organizations. Knowledge of basic computer functions and operations. Ability to teach or model functional living skills. Ability to prepare and present oral and written information. Ability to stand or sit for extended periods of time.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like childcare centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series: Social Services Programs - Career Path

Classification: Social Services Assistant

Class Code: SSP10P

Pay Grade: SGS02

Salary Range: $35,610 - $52,703

Job Summary

The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

Primary Responsibilities

Assist in client intake and service referrals. Provide basic counseling and resource navigation. Maintain accurate records and case documentation. Support community outreach and public education initiatives. Coordinate scheduling and follow-ups for client services.

Knowledge and Skills

Strong organizational and administrative abilities. Excellent customer service and communication skills. Ability to handle sensitive information with confidentiality.

Minimum Qualifications

Minimum of six months of social work experience. Required to have a background check and child/adult maltreatment registry check.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.