REHABILITATION MANAGER

Position Number: 22082019
County: Sebastian 
Anticipated Starting Salary: $75,245.04

Position Summary 

The Rehabilitation Area Manager serves as the Rehabilitation Area Manager. This position will not only service our diverse clients but also work to assist the agency in meeting their goals and spreading awareness about the agency. This position is responsible for providing leadership, daily supervision, planning, and assuring policy compliance for service delivery. This position will work with district staff to make sure they are providing effective and efficient services. This position requires excellent oral and written communication skills, creativity, problem-solving, evaluation of services, and time management skills without direct supervision. This position will serve as a representative of the recruitment organization and must be flexible, maintain a professional demeanor, and be able to empathize with all parties to create meaningful relationships with clients, the community, and business and industry. Travel within counties served is expected.

This position requires on-site employment with no remote or hybrid options available.

Education and Professional Work Experience 

Minimum Qualifications

Bachelor’s Degree in Rehabilitation Science, Occupational Therapy, Healthcare Administration, or a related field. Minimum of 8 years of experience in rehabilitation services, rehabilitation instruction, rehabilitation counseling, or a related field. Extensive hands-on experience working with individuals with disabilities in varied environments. Certified Rehabilitation Counselor (CRC) may be required. Licensed Professional Counselor (LPC) may be required.

Preferred Qualifications:

• The formal education equivalent of a master's degree in rehabilitation counseling.
• Licensed counselor in accordance with ACA 17-27-301 or certified as a Certified Vocational Rehabilitation Counselor in accordance with the Commission on Rehabilitation Counselor Certification.
• Knowledge of state and federal laws, including WIOA, rules, transition processes and regulations governing social security disability and related laws.
• Knowledge of departmental policies, procedures, and guidelines governing social security disability and other related policies.
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and psychological research methods.
• Ability to analyze medical reports and apply complex eligibility criteria to ensure quality is maintained.
• Ability to review, organize, and present oral and written information.
• Ability to plan, develop, implement, and evaluate the effectiveness of social security disability programs, services and related programs.

Knowledge, Skills, and Abilities                                                               

• Strong leadership, organizational, and decision-making abilities.

• Excellent interpersonal and communication skills to manage teams and collaborate with a variety of assorted personnel.
• Knowledge of rehabilitation methods, assistive technologies, and program management techniques.
• Ability to analyze data, develop policies, and lead personnel effectively in client-centered environment.

Job Responsibilities and Expected Results

1. Supervise professional and administrative support staff by interviewing and recommending for hire, assigning, and reviewing work, training new employees, and evaluating the performance of incumbents.
2. Plan, implement, and direct service delivery and responsiveness and provides support and supervisions of case management and compliance.
3. Performs administrative duties, reporting, data collections, and fiscal management; and analyzes daily workloads and assignments.
4. Calculate program expenditures, review case records and reports, and communicate with staff and the general public.
5. Develop, interpret, and implement program policies, procedures, and projects, and evaluate program and/or service delivery effectiveness and compliance.
6. Serve as a team member for policy development and implementation of agency guidelines. Develop and maintain referral sources and community contacts.
7. Understand and remain compliant to policies and procedures.
8. Determine program or operating alternatives, advises on contract or grant development and special projects, and coordinates the exchange of information internally and externally.
9. Identify program and operating needs, prepare budget requests, monitor and approve expenditures and contracts, and prepare and present program or operating information, report, training, and/or proposals.
10. Maintain adequate rate of production in assigned area and required number of closures.
11. Monitor and document job market information, including local industry needs and vocational skill requirements for employment, and maintain confidential records.
12. Provide ARS representation on the local WIOA Board.
13. Preserve the integrity of all employees and client information.
14. Perform other duties as assigned.