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Date:  May 13, 2022
Req ID:  18259

Fayetteville, AR, US, 72703

Anticipated Starting Salary:  36,154.98

Position Number: 22101327 
County: Washington 
Posting End Date: 05/22/2022 

Anticipated Starting Salary: 36,154.98 


DHS Hiring Supervisor: Aaron Reedy 

Minimum Qualifications (from OPM Job Specification):

The formal education equivalent of a bachelor's degree in business administration, public administration, personnel management, or a related field; plus three years' experience in the special area supervised or a related field.


Other job related education and/or experience may be substituted for all or part of these basic requirements upon approval of the Qualifications Review Committee.


Job Summary


The DHS Public Assistance Investigator works under the supervision of a DHS Staff Supervisor and DHS Program Manager and is responsible for investigating alleged SNAP (Food Stamp), Medicaid, and TEA fraud.  This position is goverened by State and Federal laws and Agency policy.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: X154C

Grade: GS06


Salary Range: $36,155.00 - $52,425.00


The Public Assistance Investigator is responsible for conducting field investigations to obtain evidence of various program fraud or abuse. This position is governed by state and federal laws and agency/institution policy.


Reviews existing referrals and case files, and notes discrepancies or possible violations to perform preliminary investigations of alleged fraud cases, concerning food stamps, Transitional Employment Assistance, AFDC, Medicaid, client abuse, or employee misconduct. Conducts field investigations of alleged fraud cases by locating and interviewing witnesses, obtaining sworn statements, verifying existing information, and interviewing alleged offender. Compiles evidence and prepares technical reports including exhibits and sworn statements, and submits to prosecuting attorney to assist in prosecuting recipients who knowingly committed fraud. Provides technical assistance to field office staff on a case by case basis by interpreting policies and procedures and discussing problems. Testifies in court as an expert witness. Attends certification classes for Arkansas Crime Information Center (ACIC) terminal operations. Presents required and/or specialized training programs for schools, civic, and/or other groups. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of investigative techniques involved in locating individuals and/or in determining the facts of a matter. Ability to plan, organize, and oversee the work of others. Ability to prepare, present, and review oral and written information and materials. Ability to record, compile, and present evidence. Ability to research, interpret, and apply state and federal laws and departmental policies and procedures. Ability to investigate, observe, and follow up on leads or relevant material.

Minimum Qualifications

The formal education equivalent of a bachelor's degree social work, sociology, or a related field; plus one year of experience in investigative work or within a social service program. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Fayetteville