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Date:  Sep 14, 2023
Req ID:  30387

Little Rock, AR, US, 72223

Anticipated Starting Salary:  $34,000.00

Facility Manager II

Position #:     22116772

Salary:           $34,000

Grade:           GS04

Requisition:    30387

Location:       Pinnacle Mountain State Park, Little Rock, AR


Closing date:  09/27/2023


This position manages the Visitor Information Center along with store and gift shop operations.  Duties include managing cabin and camping reservations, answering the phone, greeting customers, providing information, facility maintenance, and resolving complaints. Other duties include handling monetary transactions, ordering supplies and merchandise, pricing resale items, preparing displays, maintaining inventory control records and other duties as assigned.  This position trains and supervises both full-time and seasonal employees in facility operations, maintains performance files and reports, tracks the cost of sales, and conducts duties for reporting purposes.  This position will be required to work a varied schedule, including evenings, weekends, and some holidays.  Applicants with knowledge of Maestro software and Microsoft Office preferred.


This position offers a full benefit package including paid holidays, annual and sick leave, health insurance, and retirement pension.


Applicants must meet or exceed the following qualifications:  The formal education equivalent of an associate’s degree in business, marketing, or a related field; plus two years of experience in business, including one year of supervisory experience. Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.


EOE/AA/ADA Women and minorities are encouraged to apply.


Applications accepted online only:

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position Information

Class Code: T079C

Grade: GS04


Salary Range: $29,046.00 - $42,117.00


The Facility Manager II is responsible for operating a specialty revenue-producing facility. This position is governed by state and federal laws and agency/institution policy.


Supervises the work of a medium-sized service/maintenance staff by interviewing applicants, making hire or termination decisions, assigning and reviewing work, training, and evaluating the performance of incumbents. Coordinates facility activities with other departments and the general public and makes special arrangements for customers upon request. Maintains facility records and prepares reports on business activities, revenue projections, cost control, and inventory control. Orders and receives supplies and equipment based on projected facility usage and recommends prices for services or saleable items to superiors. Provides information to customers and the general public on facility services and functions. Arranges major maintenance and repairs for facility and equipment. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of supervisory practices and procedures. Knowledge of inventory control, purchasing and procurement procedures, and customer service. Knowledge of bookkeeping principles. Ability to plan, organize, and oversee the work of subordinates and coordinate work activities. Ability to prepare reports and maintain records and files. Ability to greet customers and provide information concerning services and functions of the facility.

Minimum Qualifications

The formal education equivalent of an associate's degree in business, marketing, or related field; plus two years of experience in business, including one year of supervisory experience. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock