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Date:  Mar 17, 2023
Req ID:  27657

Conway, AR, US, 72032

Anticipated Starting Salary:  $32,404.94

Position Number: 22111130 
County: Faulkner 
Posting End Date: 03/20/2023 

Anticipated Starting Salary: $32,404.94 



Hiring Manager: Kathy Guffey

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: C050C

Grade: GS05


Salary Range: $32,405.00 - $46,987.00


The Administrative Support Supervisor is responsible for supervising the activities of support level personnel within an assigned department or program. This position is governed by state and federal laws and agency/institution policy.


Interviews, hires, plans, and directs the activities of subordinate employees by establishing work schedules, assigning specific duties, providing detailed instructions, and monitoring and reviewing work on a regular basis to ensure adherence to instructions, deadlines, proper procedures, and the delivery of services. Conducts performance evaluations on a timely basis and establishes employee goals and development plans. Processes all required personnel actions following established policies and procedures. Researches and analyzes data pertinent to work programs and agency goals and objectives and prepares reports explaining findings. Assists in budget preparation and monitors budget throughout the budget cycle. Assists in developing or revising policies, procedures, and directives based on research findings. Participates in leadership activities and attends required meetings. Ensures proper and timely processing of time sheets, payroll documents, purchase orders, or any other procedural forms required. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of staff development and supervision principles. Knowledge of department operations, policies, and procedures. Knowledge of applicable laws and regulations. Knowledge of computers and software applications. Knowledge of basic accounting principles. Ability to conduct research and perform basic quantitative quality assurance reviews. Ability to resolve operational problems. Ability to research, prepare, and present comprehensive written and oral reports to the supervisor.

Minimum Qualifications

The formal education of a high school diploma; plus one year of specialized training in business management, business education, or a related field; plus four years of experience in administrative support, including one year in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock