SOCIAL SERVICES COUNTY MANAGER I

Position Number: 22099161 
County: Monroe 
Posting End Date: 01/13/26 
 
DCO 

Hiring manager:  Dorothy Henderson

Minimum Qualifications (from OPM Job Specification) 

The formal education equivalent of a bachelor's degree in sociology, psychology, public administration, or a related field plus two (2) years of experience in a human services or related field, including one (1) year in a supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Job Summary 

The Department of Human Services (DHS) County Administrator is responsible for coordinating departmental operations within a smaller county facility. This position is governed by state and federal laws and agency/institution policy. This position is governed by state and federal laws and agency/institution policy including Fair Labor Standards Act.  

Special Requirement (Preferred Skills/License/Experience/Travel, Shift Work, etc.) 

Some travel including overnight, lifting up to 20 pounds, frequent stooping and bending, ability to sit for extended periods of time including riding in a vehicle, extensive computer work utilizing Microsoft Office Suite, occasional overtime, ability to utilize current phone system, clear enunciation, and excellent verbal and written communication skills. This position is FSLA exempt, and overtime is not compensated.
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Primary Responsibilities

Organizes and motivates employees to accomplish work goals and tasks; provides workplace order and direction; available and accessible as a resource and support for others; gives consistent recognition to employees; is a resource for knowledge and skills

1. Provides supervision of subordinate staff by assigning, prioritizing, coaching, and monitoring work assignments

2. Performs casework and clerical tasks to assist staff and provide needed support

3. Provides clear job duties and performance standards for staff in chain of command

4. Ensures monthly performance reviews and annual personnel evaluations are completed timely and accurately for staff in chain of command

5. Documents, prepares, and submits packets for disciplinary actions timely and accurately

6. Reports vacancies, requests job requisitions, interviews applicants, obtains approval to fill, and completes and submits hire packets timely and accurately

7. Reviews and routes all personnel packets timely and accurately (hire, LMR, 2nd language differential, resignation/retirement, disciplinary, termination, ADA, FMLA, etc.)

Knowledge and Skills

Knowledge of the programs and services administered by the agency, ability to develop, monitor, and evaluate the effectiveness of programs and services, ability to research, interpret, and apply laws and departmental policies and procedures, knowledge of the principles and practices of human resource and organizational management, ability to plan work unit objectives and operational activities, and to assign and direct the work of others, knowledge of supervisory practices and techniques, ability to supervise a subordinate staff, knowledge of community referral resources, ability to prepare, present, and review oral and written information, knowledge of state budgetary practices and procedures.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in sociology, psychology, public administration, or a related field plus two (2) years of experience in a human services or related field, including one (1) year in a supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.