Functions
Plans, coordinates, and directs the dietary, housekeeping, canteen, inventory control,
personnel, fiscal, laundry, security, and switchboard operations of the Benton Services
Center by establishing operational goals, objectives, policies, procedures, and priorities to
ensure consistency with overall agency goals.
Develops, coordinates, and evaluates short and long-range plans, including methods of
financing, client populations to be served, and services to be provided, to ensure
compliance with state and federal laws and regulations.
Provides direction to section heads by interviewing and recommending for hire, providing or
arranging training, providing assistance to staff in resolving work problems, approving
personnel actions, evaluating the performance of incumbents, and ensuring objective
performance appraisals.
Develops and recommends staff, material, and equipment needs for the administrative and
support services operations managed to contribute to the formulation and justification of
budgetary requests and monitors expenditures.
Consults with and coordinates Center's activities with other functions within the division and
other state, private non-profit agencies, and vendors regarding lease arrangements and
planning/negotiation for the provision of services.
Consults with staff to exchange information and/or advises on or explains administrative and
operational objectives, policies, procedures, and standards to identify the impact of work
problems and formulate possible solutions.
Performs other duties as assigned.
Knowledge, Skills and Abilities
Knowledge of the principles and practices of human resource and organizational
management.
Knowledge of state budget, accounting, and purchasing procedures.
Knowledge of state and federal laws governing the management of and accounting for
public funds.
Ability to establish comprehensive organizational systems and programs and to direct
operations through subordinate managers.
Ability to estimate cost, time, manpower, equipment, and materials required to support
current or planned operations.
Ability to investigate complaints, identify problems, and design corrective measures.
Ability to coordinate the multiple support services of a residential care facility.
Minimum Qualifications
The formal education equivalent of a bachelor's degree in business or public administration, or a related field; plus six years of progressively more responsible work experience in budget, accounting, purchasing, or a related field, including three years in a professional managerial capacity.
