Position Number: 22076546
County: Pulaski
Anticipated Starting Salary: $47,396.96

Position Summary

The Administrative Analyst will function as the Vocational Rehabilitation Technician. The position is responsible for assisting individuals with physical, mental, developmental, or emotional disabilities to enter into competitive employment. The position works with clients to overcome or manage the personal, social, or psychological effects of disabilities on employment. The position requires individuals to travel to itinerary points and community outreach. The position is governed by state and federal laws and agency policy. This position will provide direct support services to clients and vocational counselors.

This position requires on-site employment with no remote or hybrid options available Education and Professional Work Experience

Minimum Qualifications

A high school diploma or equivalent is required, plus three (3) years of experience in administrative roles.

Preferred Qualifications

• Working experience with case management systems.
• Working experience with individuals with disabilities.
• Working experience with high school students with disabilities.
• Working experience developing and conducting presentations for community outreach.
• Experience with the Workforce Innovation and Opportunity Plan (WIOA), specifically pre-employment transition services.

Knowledge, Skills, and Abilities 

• Ability to think critically and identify solutions to complex administrative and operational challenges.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly to a variety of audiences.
• Exceptional organizational skills, with the ability to manage multiple tasks, deadlines, and competing priorities. Advanced skills in using Microsoft Office Suite (Excel, Word, PowerPoint), as well as project management and database software.
• Ability to work independently and handle complex administrative tasks with minimal supervision.
• High level of attention to detail in all aspects of administrative and data management, ensuring accuracy and quality in all deliverables.

Job Responsibilities and Expected Results

• Complete all appropriate forms and report information in the case management system.
• Provides case narratives that explain the progression of the case. Follows agency procedures on client contacts.
• Follows agency procedures regarding service delivery and authorization of payments.
• Identifies, documents, and reports the credentials achieved, skills gained/achieved while in a credential program, or employment achieved when applicable to the student.
• Develops and maintains referral sources, demonstrates collaborative activities including but not limited to Juvenile Justice facilities, High Schools, and other community resources.
• Counsel special needs students, and at-risk students, individually or in group sessions, concerning social, civic, personal, and educational problems, and refers to alternate sources for assistance. 
• Recruit students by developing and making presentations at juvenile justice facilities, school curriculum to regional junior and senior high classes, counselors, civic organizations, social service agencies, and various other interest groups. 
• Develop and maintain referral sources and community contacts.
• Understand and remain compliant with policies and procedures.
• Maintain an adequate rate of production in their assigned area and the required number of closures. 
• Evaluate job sites, obtain, and utilize current labor market information, establish and maintain rapport with the business community to facilitate work experiences, volunteer opportunities, internships, job shadowing opportunities, or other career exploration activities. 
• Monitor and document job market information, including local industry needs and vocational skill requirements for employment, and maintain confidential student records. 
• Assist counselors in obtaining and compiling student follow-up information, attend professional conferences and workshops, and assist with special school functions. 
• Preserve the integrity of all employees, clients, and student information. Perform other duties as assigned. 
• Enter and maintain quarterly performance measures.

Key Business Processes

• Develop and maintain relationships with existing vendors and stakeholders.
• Develop and maintain relationships with community leaders.
• Maintain and develop referral resources.
• Maintaining accurate records and reports.
• Other duties as assigned.

Key Responsibilities

• Ability to interact with interdisciplinary teams to provide services.
• Ability to monitor client progress and document in the electronic case file system.
• Ability to interact with community service providers.
• Ability to develop presentations for possible vendors and/or potential referral sources.
• Ability to maintain a weekly schedule
• Ability to exercise responsible discretion to preserve confidential information.
• Ability to work independently.
• Ability to utilize agency policy to provide quality services.