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RADIO DISPATCH OPERATOR

Date:  May 4, 2021
Req ID:  7058
Location: 

NLR, Camp Robinson, AR, US, 72199

Category:  STATE MILITARY DEPARTMENT
Anticipated Starting Salary:  $32,405.00

Position Number: 22162957
County: Pulaski
Posting End Date: May 17, 2021

Anticipated Starting Salary: $32,405.00


The mission of the Department of Military is to provide a professional staff of Arkansas State Employees who help maintain and improve the readiness of Arkansas National Guard units through effective fiscal management of State Resources, Human Resource Management, and quality administration of Arkansas National Guard Programs.

Position Information

Class Code: S069C

Grade: GS05

FLSA Status: NON-EXEMPT

Salary Range: $32,405.00 - $46,987.00

Summary

The Radio Dispatch Operator is responsible for receiving and making calls via radio or telephone and maintaining communication records and logs. This position is governed by state and federal laws and agency/institution policy.

Functions

Receives radio and/or telephone calls concerning building maintenance, parking control, transit operations, emergency situations, or inquires from the general public. Interviews callers to obtain information, creates maintenance work orders, enters parking violation information into computer database, and offers assistance on directions, procedures, and schedules. Relays information to appropriate departmental personnel, such as building maintenance staff, parking control officers, transit bus drivers, and paratransit van drivers. Records or enters information into log and/or computer database. Compiles information from log or database into reports. Receives payments and maintains accounts on parking fees and fines. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of communication procedures and federal rules and regulations concerning radio and telephone transmissions. Ability to operate communications equipment. Ability to maintain logs and records. Ability to communicate in oral and written form.

Minimum Qualifications

The formal education equivalent of a high school diploma; plus two years of experience in operating communication equipment or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

 


Nearest Major Market: Little Rock