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ADMINISTRATIVE SPECIALIST II

Date:  Jun 24, 2022
Req ID:  18326
Location: 

Harrison, AR, US, 72601

Category:  DEPT CAREER ED - REHAB SRVCS
Anticipated Starting Salary:  $26,034

The Administrative Specialist II will function as the Administrative Specialist II. This position will function as the primary support to Vocational Rehabilitation Counselors for the field office. This individual will possess the ability to observe, receive and obtain information from all relevant sources. They will perform day to day administrative tasks such as maintain information files and processing paperwork. They will develop constructive and cooperative working relationships with others and maintain them overtime. They will develop specific goals and plans to prioritize, organize, and accomplish their work. They will enter, record, store, or maintain information in electronic or written form. They will work directly with the public in the capacity of directly greeting clients on the phone, email or in person. They will have some travel to itinerary with their Vocational Counselor sites within the designated counties in order to market and serve clients in all areas.

 

 

Education and Professional Work Experience

 

Minimum Qualifications

 

The formal education equivalent of a high school diploma; plus, three years of experience in a specialized or related area applicable to work performed.

 

Preferred Qualifications

 

Proficiency in all Microsoft Office products is required, especially Microsoft Excel and Word.  Database management experience is required.  The candidate must effectively communicate orally and in writing.  Knowledge of and the effective application of grammar, punctuation, and spelling rules is required.  Public presentation experience is desired.  Management and organizational skills are required, with attention to detail.

 

 

 

 

Knowledge, Skills, and Abilities

 

  • Knowledge of record keeping procedures.
  • Knowledge of the principles and practices of mathematics and statistics.
  • Knowledge of computers and software applications.
  • Ability to compile data into report form.
  • Ability to establish and maintain filing systems.
  • Ability to operate standard office equipment.
  • Ability to analyze documents to determine compliance with rules, regulations, and procedures.
  • Ability to communicate both orally and in writing.

 

Job Responsibilities and Expected Results

 

  1. Schedule and confirm appointments for clients, vendors, or supervisors.
  2. Manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  3. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  4. Maintain scheduling and event calendars.
  5. Assist clients with job exploration duties for client to obtain appropriate employment under the Vocational Counselors direction.
  6. Participates in marketing activities in order to create more public knowledge about services provision to individuals with disabilities out in the community.
  7. Develop and maintain relationships with community referral sources including schools, employers, and service providers.
  8. Assist in arranging necessary services for clients including medical and mental health services.
  9. Will greet public as they enter the building to apply for services. 
  10. Will route phone calls to the appropriate party. 

 

 

 

 

Position Information

Class Code: C073C

Grade: GS03

FLSA Status: NON-EXEMPT

Salary Range: $26,034.00 - $37,749.00

Summary

The Administrative Specialist II is responsible for researching and preparing special reports, examining and verifying documents, and performing general office duties. This position is governed by state and federal laws and agency/institution policy.

Functions

Researches various data storage and/or computer records to obtain information and compiles data for reports. Composes and types routine correspondence and form letters, maintains activity logs and/or financial ledgers, and submits reports to supervisor. Reviews documents including applications, forms, vouchers, records, and reports for accuracy, completeness, and compliance with laws and regulations, makes necessary corrections, and assigns file numbers. Provides information, assistance, and clarification to interested parties concerning agency/institution policies and procedures. Assists in developing or revising agency/institution policies, procedures, and directives based on research findings and compiles financial information used to formulate budget proposals and monitor expenditures. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of record keeping procedures. Knowledge of the principles and practices of mathematics and statistics. Knowledge of work-related subject area. Knowledge of computers and software applications. Ability to conduct research and compile data into report form. Ability to establish and maintain filing systems. Ability to operate standard office equipment. Ability to analyze documents to determine compliance with rules, regulations, and procedures. Ability to communicate both orally and in writing.

Minimum Qualifications

The formal education equivalent of a high school diploma; plus one year of experience in a specialized or related area applicable to work performed.  Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None


Nearest Major Market: Harrison